Uber Reinforces Security With New Facial Recognition Technology

This Tuesday, Uber announced the launch of version 2.0 of its facial recognition technology, thus reinforcing, as the company announced in a statement sent to Notícias ao Minuto, the security of the platform's users.

On the same note, Uber announced another new feature: a tool that will give users even more control over their travel experience, with the possibility of choosing which security features to use in the application, depending on when and where they are requesting a ride. trip.

The new tool - 'Safety Preferences' - will make it easier than ever to make the most of the Uber app's safety features, especially at night.

This includes the ability to choose up to three security features to activate automatically based on time or location, whether it's for all trips, trips after 9pm or even every time a customer leaves a bar or restaurant.

Safety preferences will be available to all users through their settings in the Uber app.

20 security and technology tools in Portugal

In Portugal, Uber offers more than 20 security and technology tools, which aim to promote the safety of all platform users, before, during and after trips.

Some of the measures include the rigorous and exhaustive verification of documents relating to drivers, vehicles and fleet partners, as well as the permanent check of criminal records without prior records; the PIN to ensure correspondence between the requested trip and the assigned driver; geolocation during trips and real-time trip sharing with up to five contacts, notification in case of significant deviation from the route, stops lasting longer than expected or if the trip ends before the final destination; emergency button, among others.

Also according to Uber, in addition to investing in technology, the company has "specialized security teams based in Portugal, which manage security investigations, providing support to more than 12 countries, and teams made up of former law enforcement agents, available 24/7 , 365 days a year, to collaborate with authorities whenever necessary and contribute to the continuous improvement of Uber's procedures and tools."

"Uber's Center of Excellence in Lisbon, the largest in Europe, also plays a fundamental role in ensuring security on the platform, with talent from more than 29 nationalities and providing support to 12 countries in 7 different languages. The result of an investment of more than 91 million euros and the involvement of more than 400 employees, the Uber Center of Excellence in Portugal continues to lead the way in combating fraud and protecting its users. , Spain, Germany, Austria, Switzerland, Belgium, France, Luxembourg, Netherlands, Canada, Brazil and Italy", concludes the company.